Everything you need to know about finding, booking, and hosting your event with myVenuez. Can't find what you're looking for? Reach out to our support team.
myVenuez is Kerala's venue discovery platform that helps you find, compare, and book venues for weddings, corporate events, parties, and celebrations based on your location, budget, and guest count.
Yes, browsing and searching for venues on myVenuez is completely free for customers. We only charge venue owners and vendors a listing or commission fee.
We currently cover major cities and towns across Kerala including Kochi, Thiruvananthapuram, Kozhikode, Kottayam, Thrissur, Alappuzha, and Munnar, with new locations being added regularly.
Yes. Our AI Planner tool recommends venues, estimates budgets, and helps with guest list planning based on the details you provide about your event.
Search for a venue using your event type, location, and date, then send a booking request directly from the venue page. The venue owner will confirm availability and next steps.
We support UPI, major debit and credit cards, and net banking. Some venues may also accept partial payment for booking confirmation with the balance due closer to the event date.
Yes. All payments are processed through encrypted, PCI-compliant payment gateways, and we never store your card details on our servers.
Yes, you'll receive an email and SMS confirmation with your booking details, venue contact information, and payment receipt once your booking is confirmed.
Sign up through the Venue Owner portal, add your venue details, photos, pricing, and availability, and submit for verification. Once approved, your listing goes live.
Listing your venue is free. myVenuez charges a small commission only on confirmed bookings made through the platform.
The Venue Owner Dashboard lets you update your calendar, respond to booking requests, manage pricing packages, and track earnings in real time.
Cancellation and rescheduling policies vary by venue. Each venue page lists its specific policy, and any refund is processed according to those terms.
You can reach our support team through the Contact Support page, or email us directly. We aim to respond within 24 hours.
Report the issue to our support team with details and photos. We investigate all discrepancy reports and take action with the venue, including refunds where applicable.
Our support team is here to help you plan your event.